As the world of technology continues to evolve, so do the platforms that support it. Since the inception of ServiceNow, the platform has undergone many iterations and updates, each with unique features and improvements. In this blog post, we’ll take a closer look at the evolution of ServiceNow and how content creators can keep up with the latest changes.
The Journey of ServiceNow
ServiceNow has come a long way since its inception in 2004. It started as a software platform for IT service management (ITSM). It has now evolved into a comprehensive enterprise management platform that can handle everything from HR service delivery to customer service management. Over the years, ServiceNow has undergone numerous updates, each introducing new features and capabilities to the platform.
Version History of ServiceNow
Initially, the platform used seasonal naming conventions to differentiate between versions, such as Winter and Summer. However, in 2012, ServiceNow switched to using cities and states to name their versions, such as Aspen, Berlin, Calgary, and, most recently, Utah.
Content Creators and ServiceNow
As ServiceNow has evolved, so has the amount of content available online from bloggers and other content creators. This content ranges from tutorials and best practices to tips and tricks for using the platform more effectively. While this content can be incredibly helpful, it’s important to note that not all of it is created equal.
In the early days of ServiceNow, best practices were not well defined, and customisation was often the norm. As a result, older content may not comply with today’s best practices and latest features. This can make it difficult to find still accurate and relevant content.
Keeping Up with ServiceNow’s Evolution
In the new world of content creators, keeping up with the latest changes and staying relevant has never been harder. That’s why it’s important to go back and review older content to ensure that it complies with today’s best practices and the latest features. This can be time-consuming, but it’s well worth the effort.
To help make this process easier, I have gone back and tagged all of my past blogs against versions and updated them for new features for the Utah version. By doing this, I can ensure that my content is always up-to-date and compliant with the latest best practices. I recommend that all content creators do the same to ensure their content remains relevant and valuable to their readers.
As ServiceNow continues evolving, content creators must stay updated with the latest changes and best practices. By reviewing older content and updating it for new features and best practices, we can ensure that our content remains valuable and relevant to our readers. So, let’s embrace the new world of content creation and continue to evolve with ServiceNow.